Terms & Conditions

Zora4D is an online casino and sports betting platform ("the Platform") accessible via the domain zora4d.click. The Platform offers a range of gaming and wagering services including but not limited to: live dealer casino games, video slot machines, crash games, lottery-style games, and a full-service sportsbook covering markets such as the English Premier League (EPL), Liga Super Malaysia, UEFA Champions League, UFC, and other internationally sanctioned sporting events.

These Terms and Conditions govern all aspects of your relationship with Zora4D, including account registration, deposits, withdrawals, bonus participation, game play, and use of any associated software, mobile application, or digital service operated under the Zora4D brand.

Zora4D is committed to providing a transparent, fair, and secure gaming environment for all users. These Terms have been drafted to give you a clear and honest account of your rights and obligations as a member of the Platform. We strongly encourage you to read this document in its entirety and to contact our support team if any provision is unclear.

Zora4D reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms. The date of the most recent revision is displayed at the top of this document.

For the purposes of this Agreement, the following terms carry the meanings set out below:

Registration and use of the Zora4D Platform is subject to the following eligibility requirements, which must be satisfied at all times during membership:

• Age Requirement: You must be a minimum of21 years of age at the time of registration. Zora4D maintains a strict 21+ policy in accordance with responsible gambling standards applicable to casino-style wagering activities. Any person found to be under the age of 21 will have their account immediately suspended, all funds forfeited, and any winnings voided.
• Jurisdiction: You must not be a resident of, nor accessing the Platform from, any jurisdiction in which online gambling is prohibited or restricted under applicable law. It is your sole responsibility to verify that accessing the Platform is lawful in your jurisdiction before registering.
• Legal Capacity: You must have full legal capacity to enter into this Agreement. Persons who are legally incapacitated, under guardianship, or otherwise prevented from entering binding contracts are not permitted to register.
• One Account Per Person: Each individual may hold only one registered Account on the Platform at any given time. Multiple accounts held by the same individual — whether under the same name, shared device, shared IP address, or shared payment method — are strictly prohibited and will result in account closure and forfeiture of balances.
• Non-Employee: Current employees, contractors, directors, or agents of Zora4D, as well as immediate family members living in the same household, are not permitted to register as Players.
• Personal Use Only: The Platform may only be used for personal, recreational purposes. Use of automated software, bettingots, or any algorithmic wagering tool is strictly prohibited.

To access the Platform's full functionality, including deposits, wagering, and withdrawal services, you must complete the account registration process. During registration, you are required to provide accurate, current, and complete information, including but not limited to: your full legal name, date of birth, residential address, email address, and contact number.

You warrant that all information submitted during and after registration is truthful, accurate, and not misleading. Zora4D reserves the right to request documentary evidence to verify any information provided. Provision of false or misleading information constitutes a material breach of this Agreement and will result in immediate account suspension.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Select a strong and unique password not used on other platforms;
• Enable two-factor authentication (2FA) where available;
• Not share your login credentials with any third party;
• Notify Zora4D support immediately upon discovering any unauthorised access to your Account;
• Log out of your Account after each session, particularly when accessing the Platform from a shared or public device.

Zora4D accepts no liability for losses arising from unauthorised access to your Account where such access resulted from your failure to maintain adequate credential security.

Zora4D is required to conduct Know Your Customer (KYC) identity verification as part of its anti-money laundering (AML) and responsible gambling obligations. All withdrawal requests are subject to completion of KYC procedures prior to processing.

To complete KYC, you may be required to submit one or more of the following documents:

• A valid government-issued photo identification document (Malaysian MyKad, passport, or driving licence);
• Proof of residential address dated within the last 90 days (utility bill, bank statement, or official government correspondence);
• Proof of ownership of the payment method used for deposits (screenshot of e-wallet account, bank statement header, or card statement);
• Selfie photograph holding the submitted identification document, upon specific request.

KYC documents must be submitted in clear, unedited digital format. Blurred, cropped, or altered submissions will be rejected, and the verification process will need to be restarted. Zora4D aims to complete standard KYC reviews within two (2) to five (5) business days of receiving complete documentation.

Pending KYC verification, withdrawal requests may be placed on hold. Zora4D accepts no liability for delays arising from incomplete or unsatisfactory KYC submissions.

Zora4D supports deposits and withdrawals in Malaysian Ringgit (MYR) via a range of local and international payment methods, including Touch'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, Bitcoin (BTC), and USDT (TRC-20 / ERC-20).

Deposits: Deposits are credited to your Account Wallet Balance in real time or near-real time depending on the selected payment channel. Minimum deposit amounts vary by payment method and are displayed at the point of transaction. Zora4D does not charge deposit fees; however, your payment provider may apply its own transaction charges.

Withdrawals: Withdrawals may only be made to a payment method registered under the same name as the Account holder. Third-party withdrawals are strictly prohibited. To request a withdrawal:

• Your Account must have passed KYC verification;
• Your Wallet Balance must meet or exceed the applicable minimum withdrawal threshold;
• Any active wagering requirements attached to Bonus Funds must be fully satisfied prior to initiating a withdrawal of the bonus-derived balance;
• Withdrawal requests are typically processed within 10 to 60 minutes for DuitNow and FPX channels, and within 1 to 24 hours for e-walets and bank transfer methods, subject to volume and verification status.

Currency and Exchange: All transactions on the Platform are conducted in MYR. For cryptocurrency deposits, the MYR equivalent is calculated at the prevailing rate at the time of the on-chain confirmation. Zora4D is not responsible for exchange rate fluctuations between the time of initiating and confirming a crypto transaction.

Fraud Prevention: Zora4D employs automated and manual fraud detection across all financial transactions. In the event of suspected fraudulent activity, the Platform reserves the right to hold, freeze, or void any pending or completed transaction pending investigation. Members will be notified and given a reasonable opportunity to provide clarifying information.

Zora4D offers a range of promotional bonuses to eligible Members, including welcome bonuses, reload bonuses, cashback offers, referal incentives, and VIP programme rewards. All promotional offers are subject to specific terms which will be clearly communicated at the point of promotion.

The following general bonus terms apply to all Zora4D promotions unless otherwise specified in the individual offer terms:

• Wagering Requirement: All Bonus Funds are subject to a wagering requirement before they or any associated winings may be withdrawn. The applicable multiple (e.g., 10x, 15x, 20x) will be stated explicitly in the promotion terms. Failure to meet the wagering requirement within the specified expiry window results in forfeiture of the bonus and any non-withdrawn bonus-derived winnings.
• Maximum Bet: While Bonus Funds are active in your Account, a maximum single-round bet limit applies. This limit is specified per promotion and typically ranges from RM50 to RM250 per round. Bets exceeding this cap during an active bonus period may result in bonus voiding.
• Game Contribution: Not all game categories contribute equally toward the wagering requirement. Video slots typically contribute 100%, while table games, live dealer games, and sports betting wagers may contribute at a reduced rate (commonly 10–20%). Contribution rates are detailed in individual promotion terms.
• One Bonus Per Household: Promotional bonuses are limited to one claim per household, per IP address, and per payment method. Attempts to claim multiple bonuses via multiple accounts will result in forfeiture of all bonuses and termination of all associated accounts.
• Expiry: Unclaimed or unused Bonus Funds expire in accordance with the timeframe stated in the relevant promotion. Expired bonuses are automatically removed from the Account and cannot be reinstated.
• Zora4D's Discretion: Zora4D reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice, in the event of technical error, abuse, or as otherwise required at management's discretion.

All wagers placed on the Zora4D Platform are subject to the following general betting rules, in addition to any sport-specific or game-specific rules published on the relevant product pages:

• Acceptance: A wager is not considered accepted until the Platform has confirmed receipt and issued a unique bet reference number. Bets placed during a technical disruption may be voided at Zora4D's discretion.
• Minimum and Maximum Stakes: Minimum and maximum wager limits apply per bet and per event, as displayed at the time of placing the bet. These limits may vary by game type, market, event, and VIP tier.
• Errors and Obvious Mistakes: In the event that a wager is accepted at odds or terms that are clearly eroneous due to a technical fault, human error, or data feed malfunction, Zora4D reserves the right to void the affected bet and return the staked amount to the Member's Wallet Balance.
• Live Betting: In-play (live) betting is subject to live odds that change in real time. A wager is confirmed only after the odds have been accepted by the system and a confirmation message has been displayed. Zora4D is not responsible for bets that were not confirmed due to network latency on the Member's end.
• Settlement: Sports bets are settled based on the official result as declared by the relevant governing body. In the event of result disputes, Zora4D's decision — made after reviewing available official sources — shall be final.
• Abandoned Events: Bets on events that are abandoned, postponed, or cancelled will be voided unless the event is replayed within 48 hours of the original scheduled start time, or unless otherwise stipulated in the sport-specific rules.

The following conduct is strictly prohibited on the Platform. Violation of any of these provisions constitutes a material breach of this Agreement and may result in immediate account suspension, forfeiture of balances, and where appropriate, referal to relevant authorities:

• Registering more than one Account on the Platform, whether directly or through a third party;
• Using automated software, betting bots, scripts, or artificial intelligence tools to interact with the Platform in any capacity;
• Exploiting or attempting to exploit any technical vulnerability, software bug, or odds error for financial gain;
• Engaging in any form of bonus abuse, including but not limited to structuring deposits and withdrawals to extract bonus value without genuine wagering intent;
• Engaging in collusion with other players to manipulate game outcomes or achieve artificially inflated winning positions;
• Using the Platform to launder money, conceal proceeds of crime, or facilitate any form of financial fraud;
• Providing false identity information or submitting forged, altered, or otherwise fraudulent KYC documentation;
• Accessing the Platform from a jurisdiction in which such access is prohibited;
• Engaging in any conduct that disrupts, damages, or interferes with the Platform's technical infrastructure or the experience of other users.

All intellectual property rights in and to the Platform — including without limitation the Zora4D brand, logo, user interface design, software code, written content, audiovisual elements, trademarks, and service marks — are owned exclusively by Zora4D or its duly licensed Game Providers and third-party content partners.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal recreational purposes in accordance with this Agreement. This licence expressly excludes:

• Reproduction, modification, or distribution of any Platform content for commercial purposes;
• Reverse engineering, decompiling, or disassembling any software underlying the Platform;
• Scraping, crawling, or harvesting data from the Platform by automated means;
• Framing, mirroring, or otherwise incorporating any part of the Platform into another website without express written consent.

Any unauthorised use of Zora4D's intellectual property will be pursued through available legal remedies.

To the maximum extent permitted by applicable law, Zora4D, its directors, employees, agents, and licensors shall not be liable to any Member for:

• Any indirect, consequential, incidental, punitive, or special damages arising from use of or inability to use the Platform;
• Loss of winings, loss of data, or loss of profits arising from technical failures, service interruptions, or circumstances beyond Zora4D's reasonable control;
• Delays in deposit or withdrawal processing caused by third-party payment providers, including FPX, DuitNow, Maybank, CIMB, Touch 'n Go eWallet, Boost, GrabPay, or any other payment service operator;
• Any loss arising from unauthorised access to a Member's Account where the Member failed to maintain adequate security over their credentials;
• Outcomes of any game of chance — all gaming outcomes on the Platform are determined by certified Random Number Generator (RNG) systems and are inherently probabilistic.

Where liability cannot be excluded by law, Zora4D's total aggregate liability to any Member in respect of any claim shall not exceed the total value of that Member's deposits in the twelve (12) months preceding the event giving rise to the claim.

Zora4D is committed to promoting responsible gambling practices across its platform. We recognise that for a minority of users, gambling can become problematic, and we take our obligations to support those users seriously.

The following responsible gambling tools are available to all registered Members within the Account Settings panel:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending. Reductions to deposit limits take effect immediately; increases are subject to a 7-day cooling-off period.
• Session Time Alerts: Receive automated notifications after defined periods of continuous play (e.g., 1 hour, 2 hours, 4 hours).
• Self-Exclusion: Request a temporary self-exclusion period of 30 days,90 days, or 6 months, or apply for permanent self-exclusion. During any self-exclusion period, login access, deposits, and promotional communications are fully suspended.
• Reality Checks: Enable on-screen prompts that display your net win/loss position at regular intervals during a session.

If you believe you may have a problem with gambling, we strongly encourage you to utilise these tools immediately and to seek professional support. The Platform is strictly intended for entertainment purposes only.Zora4D is a21+ platform with a zero-tolerance policy on underage gambling.

For more detailed guidance on responsible gambling at Zora4D, please visit our dedicatedResponsible Gambling page.

Zora4D reserves the right to suspend, restrict, or permanently terminate any Member Account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Suspected fraudulent activity, bonus abuse, or money laundering;
• Failure to complete KYC verification within the required timeframe;
• Confirmed underage access;
• Use of prohibited automated tools or software;
• Engagement in collusion or match manipulation;
• Accessing the Platform from a prohibited jurisdiction;
• At the Member's own written request for account closure.

Upon termination for breach, Zora4D reserves the right to void all pending bets and forfeit any Bonus Funds held in the Account. Real-money Wallet Balances that are not subject to active fraud investigations will be returned to the Member via the original deposit method, subject to KYC completion.

Members wishing to voluntarily close their Account in good standing may do so by contacting the support team via the live chat widget. Account closure requests are processed within 5 business days.

These Terms and Conditions shall be interpreted and governed in accordance with applicable international online gaming regulations and the laws of the jurisdiction in which the Platform is licensed and incorporated.

In the event of any dispute arising from or in connection with these Terms or the Member's use of the Platform, the parties agree to the following dispute resolution process:

1. Internal Resolution: The Member must first submit a formal written complaint to the Zora4D support team via live chat or email at [email protected], providing full details of the disputed matter. Zora4D will acknowledge receipt within 24 hours and endeavour to resolve the complaint within 10 business days.
2. Escalation: If the complaint is not resolved to the Member's satisfaction within the initial resolution period, the matter may be escalated to Zora4D's senior compliance team for independent review.
3. Final Decision: Zora4D's final written determination on any disputed matter shall be binding on both parties absent demonstrable procedural irregularity.

Nothing in this clause restricts a Member's right to seek remedies available under applicable consumer protection laws in their country of residence.

Zora4D reserves the right to amend, update, or replace any part of these Terms and Conditions at any time and without prior notice, except where the nature of the amendment materially affects Member rights, in which case reasonable notice will be provided via Platform notification or email to the registered address on file.

The revised Terms will be published on this page with an updated effective date. Your continued access to or use of the Platform following any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended terms, you must cease using the Platform and may request account closure in accordance with Section 13 above.

We recommend that Members review these Terms periodically to remain informed of any changes that may affect their use of the Platform.

If you have any questions, concerns, or require clarification regarding any provision of these Terms and Conditions, please contact the Zora4D support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the live chat widget on the Platform. Average first-response time is under 3 minutes.
• Email: [email protected] — formal written queries and complaint submissions. Responses are typically provided within 24 business hours.

For responsible gambling enquiries or self-exclusion requests, please also refer to our Responsible Gambling page, which contains dedicated support resources and tool access.

These Terms and Conditions were last reviewed and updated on 1 January 2026. Zora4D thanks you for taking the time to read this Agreement in full.